I NEED to update my review:Let me start with this short and amazing story... my truck was in the shop here for like a month. In the end, they REALLY took care of me. Not to avoid an angry call to the manager, but because I truly believe they care. Now, on 1 occasion I had to drop off my truck, my husband and I went into the showroom to wait and dream, lol. THAT WAS AT 1PM. We saw a Charger in the showroom, looked at 3 chargers in depth- outside. Test drove a Jeep compass, traded in my husband's Nissan Rogue, thoroughly enjoyed talking with the sharp-dressed finance guy and drove home with a 2018 Jeep Compass-BY 4PM! "BULLCRAP" you, say. No, lie! 3 hours after dropping my truck at service, we were having dinner at that yummy Greek Kitchen place down the street near Bypass Rd. I absolutely adore this place...Cole and the other guy in service, the sharp-dressed finance guy from New York, and the salesman, Tyler (I think- black guy). Wonderful business practices! They are our forever car place!Original review: It's a dealership. A higher end, shuttle provided, dealership.
My friends recommended me this car dealership and it was THE BEST car buying experience we ever had in my entire life. I spent less than four hours, Including test drive and paperworks. Keith and Michael were very helpful and patient with all my questions and concerns. Michael took me for a test drive and he explained me each and every specs of the car! Finance Manager Sean was also very professional and warm welcoming. Like other car dealerships, they are not pushy or demanding. Overall an excellent car buying experience. If you're looking for buying a new or used car, Williamsburg CJDR will not disappoint you.
The service department did a wonderful job at making it as easy as possible for me while my car was in the shop for an extended time due to a backordered part. Their attention to detail of the service of my car and patience with me was top notch! Thank you!
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